Some of our members experienced an error message when replying to a conversation.

We saw this error on all browsers, and were able to fix it quickly.

Please note that, despite the error message, it appears that replies were being posted on the first try.

Christine

Community Manager

Our developers have had a breakthrough, and the categories widget is now working as intended.

This widget is perfect for organizing information in a Group: create your categories, at the bottom of each document (in create or edit mode) or discussion, check the category checkbox you'd like to use. The categories widget will take your readers right to items in that category with just a click.

For example, we've created this list in the Help Center to help distinguish between the many types of support materials we offer:

See the link below for the How To document that describes how to insert this widget. Enjoy!

Christine

Community Manager

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We have located a bug in our Categories widget and are looking into resolving the problem.

The Categories widget helps organize tagged documents and discussions. In one click, you can find all documents tagged with a specific word. This is very useful for people who like to organize items in folder structures.

Currently, the filter aspect is broken, but we hope to report back soon with a working widget!

See: How to Create Folders Using the "Categories" Widget

Christine

Community Manager

Verizon Thinkfinity is currently working on a known bug in the community software that gives members an error when they try to friend another member or accept a friend request. We will post an announcement here when the issue has been resolved. Thank you for your patience!

Update on May 5, 2010

We are still workingn to resolve this error. Thank you for your patience! In the meantime, a trainer sent us this tip:

"Friending goes well when we don't have 30 people friending one another all at the same time. So when teaching this in a large group face to face session, I might suggest people friend me and I will accept. Then try to friend one other person in the room but don't friend one another at the same time because the error will come up. It did in Aberdeen with the 30 people but I told them the issue and they understood. It did go quite well though."