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Known Issue: Log In - Resolved

Posted by nightengale on Nov 17, 2011 10:13:16 AM

As of 11.21, this issue was resolved. Please let us know in the comment section if you continue to have troubles logging in. Thank you again for your patience!

 

Currently members using browsers other than Internet Explorer are unable to use mouseclick selection for the password field and log in button on the Community log in page. A repair to this item is in progress.  Until the repair is made it is still possible to log in by following these steps:

 

  1. Select the username field with your mouse
  2. Enter username, type Tab key 
  3. Enter password, type Tab key twice (skipping Remember Me checkbox and landing on Log In button)
  4. Type enter key
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