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August 2010
christine
0

We're having a small hiccup with one of our features. I've notified our developers and will post here when it's fixed.

 

What's Happening: Members are unable to successfully embed links to  bookmarks that have red ribbons in the icon (Original bookmarks only have  a globe—no red ribbon. The ones with red ribbons indicate that someone  has re-saved the original.)

 

Current Workaround: You'll have success if you try to link to a bookmark with just a globe (the original bookmark).

Make sure the "When to search" field is set to "Anytime" if you don't see an original bookmark in your results.

 

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The Error: You will get an error if you try to link to a bookmark with a globe + ribbon icon (a re-saved bookmark). We are working to amend this.

 

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466 Views 0 Comments Permalink Tags: bookmarks, bug
christine
0

Ever wonder what resources other educators like? Go to Browse All > Favorite Resources to find out!

 

Here are four helpful things you can do there:

 

1. Check out the most recent resources.

When you arrive at this page, you'll see all resources bookmarked that day—potentially new resources and current events.

 

2. Save existing bookmarks for yourself.

This is an easy way to find and save some of our top resources. Simply elect the grey ribbon icon next to an existing bookmark. You'll be allowed to add tags, comments, or notes—and the icon will turn red to show that you've saved it.

 

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3. Sort favorites by date or type.

Use the powerful sorting features under the page header to view the most popular items in the last day, week, month, and year, or to find a resource of a certain type, such as a blog post or discussion.

 

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Christine McGuinness

Community Manager

3026 Views 0 Comments Permalink Tags: resources, tag, resource, favorites
christine
0

Our developers have had a breakthrough, and the categories widget is now working as intended.

 

This widget is perfect for organizing information in a Group: create your categories, at the bottom of each document (in create or edit mode) or discussion, check the category checkbox you'd like to use. The categories widget will take your readers right to items in that category with just a click.

 

For example, we've created this list in the Help Center to help distinguish between the many types of support materials we offer:

 

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See the link below for the How To document that describes how to insert this widget. Enjoy!

 

Christine

Community Manager

 

>>>

We have located a bug in our Categories widget and are looking into resolving the problem.

 

The Categories widget helps organize tagged documents and discussions. In one click, you can find all documents tagged with a specific word. This is very useful for people who like to organize items in folder structures.

 

Currently, the filter aspect is broken, but we hope to report back soon with a working widget!

 

See: How to Create Folders Using the "Categories" Widget

 

Christine

Community Manager

440 Views 0 Comments Permalink Tags: categories, category, bug, widget
christine
0

August 05

 

Our Private Message issue has been resolved. If you experience any difficulty in sending a message, please notify us via our Contact Us link.

 

thanks!

Christine

Community Manager

 

 

>>>

 

August 04, 2010

 

All our members are experiencing an error when they try to send a Private Message in the community today.

 

We've identified the issue and we're working to fix it. We hope to have it resolved by the end of the day, so you can go back to messaging!

 

Thanks for your patience,

 

Christine

Community Manager

1127 Views 0 Comments Permalink Tags: help, private, messages

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